EMPLOYEE VALUES

In the interest of creating a common positive workplace culture, Marklund’s leadership team implemented a 5-week training course for staff called Culture Training.  These training sessions have been held consistently since its inception in September 2005.  The main purpose of the course is to instill the eight core Marklund values into each staff member.  Employees are encouraged to share their knowledge with other employees and empower them to feel the strength of culture training.

The 8 Core Values:

• Attitude:  The positive manner used in addressing the residents, families and co-workers elevates the spirit of the whole group and creates a harmonious environment.
  “We reflect positively off one another.  It’s so important to leave ‘bad days’ at the door when we walk in.”
   

• Teamwork:  Working as a team gives the opportunity to utilize all talents as a group and to realize the uniqueness of each one – all for a common goal, “The Clients”. 
  “We make such an impact when we work together…”
   

• Creativity:  A conscious effort to see things differently, to break out of habits and outdated beliefs to find new ways of thinking, doing and being. 
  “New ideas are always welcome – we never say ‘It’s too hard.'"

• Integrity:  Working hard, keeping promises, sharing success.  Above all, honesty, respect and consideration for others. 
  “We feed off each other’s strengths.  So it’s imperative that everyone bring their best everyday.”
   

• Individual Development:  Taking the initiative to improve oneself by broadening one’s knowledge and skills in order to bring the best possible to Marklund. 
  “We work to the best of our abilities because we want to be here.”
   

• Accountability:  The willingness to acknowledge responsibility to others, and the willingness to fully accept responsibility for one’s actions and the implication that may result. 
  “Everything we do impacts some part of Marklund.  We deal with everything right as it comes and always with an awareness of what we can do better next time.”
   

• Productivity:  Maximizing output without wasting resources or compromising quality. 
  “We do what it takes, and we find ways to work smarter everyday.”
   

• Flexibility:  Recognizing that change is inevitable and adjusting approaches and behaviors appropriately; being confident of trying something different; being resilient. 
  “No matter what it is, if someone needs something, we make sure it's taken care of.”