“The health of our residents and staff is always our top priority. Please know that we are following all of the latest protocols, as directed by the Illinois Department of Public Health and the CDC, in order to protect our staff and residents. We will continue to keep you updated on a weekly basis or as needed.” — Gil Fonger, President & CEO, Marklund.
Effective July 24, 2020
- MANDATORY QUARANTINE FOR TRAVELERS
To protect our residents and staff, we have decided to follow the City of Chicago/Cook County’s Emergency Travel Order and implementing a mandatory 14-day quarantine period for staff who will be returning from any state determined to be a hot spot for COVID-19. Our policy specifically focuses on travel to a high-risk state for 72 hours or more. This requirement is included in the most recent update to our Temporary Modified Absence Policy and effective Tuesday, July 28, 2020.
Specific details regarding the quarantine is included in the Policy, which was emailed to all staff Friday, July 24. Be sure to read our updated policy in its entirety.
Any parents or guardians who plan on visiting with our residents will also be required to follow this policy by waiting 14 days after returning from a high risk state before coming to a Marklund site to see their loved ones.
As of today, the high risk states are:
Alabama, Arkansas, Arizona, California, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, North Carolina, Nevada, Oklahoma, South Carolina, Tennessee, Texas, Utah. You can also click on this link which will take you to the updated list of high risk states:
Effective June 30, 2020
- FINAL WEEKLY UPDATE
Since we officially moved into Phase 4 of the Restore Illinois Plan last Friday, I will only be sending out updates on an as-needed basis. I have said it before but I couldn’t be more proud of the way our entire staff stepped up and did whatever was necessary to maintain the excellent care for our residents and students throughout this pandemic. It is a very scary time for everyone and our staff never let our residents and students down.
We continue to report that we currently have no positive COVID-19 cases among residents or staff. Several employees have been tested over the past 3 months but only 6 ended up with positive results and had no hospitalizations. One resident tested positive for the virus, and she recovered amazingly quickly.
We know we’ve been very blessed, and with many areas seeing growth in the number of cases again, are realistic in understanding that we are not out of the woods yet. We are diligently following all CDC and IDPH guidelines with regard to social distancing between staff, wearing masks, deep cleaning, and allowing only outdoor visitations, so we pray we will continue on the path of keeping everyone safe while allowing more staff to return to the campuses.
Our next hurdle is determining the best course of action for resuming class at Marklund Day School. Staff is currently reviewing the newest guidelines sent out by the Illinois State Board of Education and will determine how to provide the best education—whether in person, remotely, or a combination of both—to our students.
Residentially, we know that the CDS program will be closed at least through Aug. 31st, and we are hopeful that it will open soon after that. We are waiting on guidance from IDPH concerning that.
If you have any questions or concerns, please feel free to reach out to me at 630-593-5476 or at firstname.lastname@example.org.
Effective June 23, 2020
- MOVING INTO PHASE 4: Outlining the plan!
Monday morning, the State of Illinois announced guidelines for reopening and restoring Illinois businesses by moving into Phase 4: Revitalization, effective June 26, 2020. These restrictions will be re-evaluated and possibly revised throughout Phase 4 by State of Illinois officials. We will keep you informed of changes. In addition, an updated Modified Absence Policy will be sent to all staff this week.
Based on the guidelines, our administrative/office and non-direct care areas will adhere to updated guidelines including the following:
The Revitalization Phase of the Restore Illinois allows gatherings/meetings of up to 50 people with proper social distancing and wearing masks.
Everyone must be accountable to continue to social distance, frequently wash hands, and wear face coverings to maintain progress in overcoming COVID-19. Please be sure to be especially conscious to cover coughs and sneezes to reduce potential spread of illness as well as reduce any concerns of others.
Continue staff entry health screenings for COVID-19 symptoms via in-person with temperature testing and conversation.
Offices/Common Areas may operate at maximum occupancy of 50%, encouraging staggered start/end times and attendance days. Those who can work remotely may do so on a rotating basis per manager’s approval.
- NO NEW COVID-19 CASES
We are pleased to report that we currently have no positive COVID-19 cases among residents or staff.
Effective June 19, 2020
- WONDERFUL NEWS—OUTDOOR VISITS ALLOWED BY APPOINTMENT!
IDPH announced this morning that Long-Term Care Facilities may allow outdoor visitation for residents when THE FOLLOWING conditions are met:
-Visitations must be limited to two visitors at a time per resident.
-Visits are limited to outdoor areas only.
-For the duration of each visit, the resident and visitor must wear a face covering.
-Visitors must schedule an appointment with the Q of each facility (or the Nursing Unit Coordinator at MPC) to visit a resident.
-The maximum number of residents and visitors in the outdoors space at one time is based on the size of the outdoor space. Each Marklund facility will determine the maximum number of residents and visitors who can simultaneously occupy that area. Staff are required by IDPH to ensure social distancing between the resident and all visitors and the use of face coverings.
-Each facility will set the maximum number of visitors allowed in a single day.
-Staff will prescreen visitors via phone with the Centers for Disease Control and Prevention (CDC) symptom checklist not more than 24 hours in advance. Visitors will also be screened on arrival with the CDC symptom checklist and a temperature check. Visitors displaying symptoms should not visit the facility.
-Residents with active COVID-19 infection, either laboratory confirmed or symptomatic, are not allowed to participate in outdoor visits. (Currently we have no positive cases!) Residents receiving visitors will also be screened with the CDC symptom checklist prior to visitor’s arrival.
-Each facility may set the time duration of each visit. Marklund may cancel visits at any given time, depending on the infection status of the facility, staffing levels, weather conditions, and/or other factors affecting the ability to conduct safe visits.
-These guidelines are part of Marklund’s new COVID-19 Visitation Policy, effective 6.19.20.
-We are so happy to welcome visitors back to Marklund. It is certainly something that everyone needs
after this very long time apart.
-Happy Fathers Day to all the dads and those who serve in father-like roles!
Effective June 16, 2020
- NO NEW CASES
We presently have no positive COVID-19 reports, nor any clusters of symptom-like illnesses. All residents appear to be doing well. We are continuing to follow protocol of screening all staff when they arrive at work and all residents at shift changes. In addition, all employees are wearing medical masks and are practicing social distancing requirements.
- PREPARING FOR PHASE 4
Current indications are for Illinois to move into Phase 4 on June 26. Our administrative team is preparing for what that means for Marklund staff and residents. At this point, IDPH (Illinois Dept. of Public Health) has already determined that any CDS (Community Day Services) programs will remain closed through Aug. 31, and that visitor restrictions will continue to be upheld. We know that IHCA (Illinois Health Care Association) representatives are reaching out to IDPH to move up the date in which we allow visitors. We will keep you updated on this matter.
Effective June 9, 2020
- NO NEW CASES
We are pleased to report that we have not had any positive COVID-19 cases since last week, nor any clusters of symptom-like illnesses. We are continuing to screen all staff when they arrive at work and all residents at shift changes. Direct care staff self-screen at mid-shift as well. All employees will continue to wear masks until further notice.
- GENEVA CAMPUS SUMMER GAMES
MHC will hold a modified version of Summer Games this Saturday, June 13, beginning at 10:15 a.m. This event is for direct care staff and residents only; no volunteers or family/guardians. Our Marketing & Communications team will post photos and videos on Marklund’s social media sites during and after the games. (Reminder: the Wasmond Center will hold its Summer Games with staff and residents only on June 26.)
- VIRTUAL EVENT REPLACES ANNUAL GOLF OUTING
The 38th Annual Golf Classic is now going to be a virtual event since we cannot host large events this summer. Please consider joining us for this fun and “unconventional” VIRTUAL Cyber Classic on Thursday, Aug. 27, from 6-7 p.m. Participation is FREE, but you must register to receive the link. Registration and sponsorship opportunities can be found at: www.marklund.org/cyberclassic/.
Effective June 3, 2020
- GENEVA NURSE HAS POSITIVE RE-TEST
We learned yesterday afternoon that a nurse on the Geneva campus who had tested positive for COVID-19 in mid May had a re-test come back positive. She works in the Van Der Molen Home and the Haverkampf Home. She is currently asymptomatic and had been following protocol with being screened at the start of her shift, wearing masks, self-screening at mid-shift, washing hands and using hand sanitizer. We will continue with our practice of screening all residents at every shift change and monitor them along with staff who work in those homes.
- SYMPTOM-LIKE CLUSTER AT SAYERS HOME, GENEVA
Three staff members who work in the Marklund Sayers Home (MSH)—a therapy aide, a PSP and an IHR PSP —have reported COVID-like symptoms within a 72-hour period. They each will continue to self-monitor symptoms and follow up with their own physicians as necessary. Again, all screening and PPE (personal protective equipment) protocols remain in effect.
- RESIDENTS / STAFF
To date, since mid-March, we have had one resident and six staff members test positive for COVID-19. All have recovered without hospitalization.
Effective June 2, 2020
- Mandatory In-Service for Returning Staff
Per Illinois’ Phase 3 guidelines, one of the things that we are required to do when “reopening” the organization to those who have been working remotely is train our returning staff in regard to COVID-19 and related policies. All non-direct care staff should receive copies of the policies from their supervisors today.
Starting June 3rd, there will be an in-service sheet at the front desk of the Hyde Center, Philip Center, Ann Haskins Center at Marklund Day School and Wasmond Center. Please note that everyone except PSPs and nurses will need to sign one of the in-service sheets.
Copies of the in-service will also be available at the desks in case staff did not receive them prior to arriving at work.
These in-service sheets will stay at the front desks for the entire month of June for staff to sign as they rotate back in.
- PHILIP CENTER SUMMER GAMES
MPC staff will run a modified version of Summer Games this Friday, beginning at 10:30 a.m. This event is for direct care staff and residents only; no volunteers or family/guardians. Please watch Marklund’s social media sites for photos and videos from the games. (Reminder: a similar format will take place at the Hyde Center on June 13, and at the Wasmond Center on June 26.)
- RESIDENTS / STAFF
We are happy to report we have no residential COVID cases at any of the Marklund locations, nor any new reports of positive cases among staff.
Effective May 29, 2020
- ILLINOIS IS NOW IN PHASE 3!
As of today, in response to Illinois moving into Phase 3, we have created a Restore Marklund plan. Our plan will last at least 28 days and be based on the status of the COVID-19 pandemic in Illinois.
In this phase, many of the same guidelines and protocols are in place with regard to Direct Care staff, but office/cubical staff—those who have been classified as non-essential—who have been teleworking for the past several weeks, are now able to come back on site. Specific guidelines are in place for these employees as well, such as staggering shifts, wearing facemasks when with others, social distancing, keeping meetings to 10 and under, and being screened upon entry. Staff will receive a video message today via email discussing Phase 3 expectations.
- VISITATION RESTRICTION
Based on recommendations from the CDC and IDPH, we are continuing to restrict visitors and volunteers at all of our Marklund locations. We hope to be able to lift this restriction in the near future.
- RESIDENTS / STAFF
We are pleased to note we currently have no residential COVID cases at any of the Marklund locations, nor any new reports of positive cases among staff.
Effective May 26, 2020
- RESIDENTS / STAFF
We are pleased to note we currently have no residential COVID cases at any of the Marklund locations, nor any new reports of positive cases among staff.
- SUMMER GAMES MODIFIED FOR STAFF & RESIDENTS ONLY
As we reported earlier this month, due to the ongoing COVID-19 concerns and the State’s Phase 3 guidelines affecting large group gatherings, we are modifying our 2020 Summer Games. Instead of being mass gatherings, each Marklund site will hold adapted games that only involve residents and staff. The Marketing/Communications staff will post real-time videos and photos on our social media sites so that families/guardians and volunteers can view the progress and virtually share in the fun. Event dates are: Philip Center—Friday, June 5; Hyde Center, Saturday, June 13; Wasmond Center, Friday, June 26.
- MARKLUND SOCIAL MEDIA
Follow us on SOCIAL MEDIA to stay connected. Find us on Facebook, (www.facebook.com/MarklundCharity), Twitter (www.twitter.com/MarklundCharity) and Instagram (www.instagram.com/marklundcharity)
- REOPENING PLAN
We are finalizing the plan for our Phase 3 reopening and will share details by Friday.
Effective May 24, 2020
- COVID-19 SYMPTOM-LIKE CLUSTER AT WASMOND CENTER
This weekend, we received confirmation that three staff members at the Marklund Wasmond Center in Elgin—all PSPs—are reporting COVID-like symptoms. Two have been tested and are awaiting results; the third is following up with a physician. We are continuing with our regimen of screening staff and residents at every shift change. In addition, MWC administration requires staff to self-screen mid-shift and report to the nurse if they have any change in temperature or new onset of symptoms.
Employees at all facilities are still required to wear appropriate PPE (personal protective equipment).
- RESIDENTS CLEAR
We are pleased to note we currently have no residential COVID cases at any of the Marklund locations.
- TODAY’S CHICAGO TRIBUNE ARTICLE
Anyone who saw the front page article in today’s Chicago Tribune may be concerned of COVID-19 virus running rampant in facilities that serve individuals with developmental disabilities. That article focused specifically on long-term care facilities run by the State of Illinois. We have been fortunate so far at Marklund and feel that the precautions that we took early in the pandemic crisis of keeping residents at home, restricting volunteers and visitors, screening all staff, modifying our absence policy, and having non-essential staff to work remotely has helped keep our positive cases to a minimum. Our staff continues to assist residents in connecting with families and friends via FaceTime and Zoom apps, and have worked very hard making sure our residents stay busy and happy—and most importantly, safe.
Have a blessed Memorial Day holiday.
Effective May 20, 2020
- COVID-19 Symptom Cluster at Geneva Home
As of this morning, we have three staff members—a nurse and two PSPs—at the Marklund Haverkampf Home in Geneva who reported COVID-19-like symptoms within 72 hours of each other. All three have been tested and are awaiting results.
As I have mentioned in previous updates, per new IDPH guidelines, we are required to inform staff and parents/guardians when receiving multiple reports of staff and/or residents in the same Marklund location presenting COVID-like symptoms within a 72-hour period.
A resident also presented symptoms within this time frame but has already received good news of a negative test result.
To monitor the situation closely, we will continue to follow our protocol of screening staff and residents at each shift change, and to have staff self-screen mid-shift and report any change in temperature or onset of new symptoms.
Effective May 18, 2020:
- A Note from Gil Fonger:
From the very beginning, we made the decision to be as transparent as possible
with our parents, guardians and staff. Since we started doing Updates on March 12, we have reported any staff or residents with positive COVID-19 tests along with changes to IDPH/CDC protocols. As of Friday, we are now reporting any facility that has three or more, staff or residents, who have COVID-19 or COVID-19-like symptoms.
I want to assure you that we are following the latest protocols. Every staff member is checked for symptoms before their shift and all residents are checked every shift for symptoms. Every staff is provided a new medical grade mask for each shift; this is to give an extra layer of protection for the residents and their fellow staff if they are asymptomatic while still having the COVID-19 virus. The fact is that we live in a world with this new virus and, until there is a vaccine or a reliable treatment, it is going to be a challenge.
Please know that keeping everyone safe is all I think about; I have no higher priority. I have no doubt that we are going to make it through this and, as do you, I look forward to the time when we can carefully open back up again. Thank you for your trust in Marklund.
- Third Geneva Campus Employee Tests Positive for COVID
This weekend we received confirmation that we now have three staff members on the Geneva campus—a nurse, a PSP, and TAA—who have tested positive for COVID-19. Two of these employees, the nurse and the PSP, do work out of the same home—Marklund Haverkampf Home. The nurse also works in the VanDerMolen home while the TAA is at Tommy Home.
Following protocol, we have notified the Kane County Health Department (KCHD), and the Illinois Department of Public Health (IDPH), and will keep them updated as required.
In these kinds of instances, the IDPH recommends staff to self-screen mid-shift and report to the nurse if they have any change in temperature or new onset of symptoms—I am pleased to report that the direct care team in Geneva had already implemented that practice.
In addition, all staff are wearing appropriate PPE (personal protective equipment).
Effective May 12, 2020
- Phase Projections for Reopening Plan at Marklund
As of today, based on information provided by Gov. Pritzker’s office, we have created a projection of how we are seeing possible phases for our getting back to normal—or at least a new normal. This is obviously our prediction for the best case scenario, and dates/specific guidelines are still subject to change.
As we are currently in Phase 2, we see Phase 3 going into effect on May 31. At that point, Social Distancing/Wearing Masks/Screening for fever will remain active, our School/CDS programs will remain closed, gatherings will be allowed only for groups of 10 and under, and Outings and visitor restrictions will still be in place. Small groups (under 10) may work in the office although telework is still encouraged for non-essential staff, and intercampus travel will be allowed only as needed.
In Phase 4, which we hope will go into effect in mid-July, we see more restrictions lifted, particularly with regard to allowing residence visitors, outings with guidelines, larger gatherings of up to 50 people, welcoming back volunteers with restrictions, and reopening of our School and CDS programs under specific guidelines. During this phase we also expect to continue the Social Distancing/Mask/Screening protocol.
I will continue to update everyone on the phases as we move forward.
- No Residential COVID-19 Cases
We are pleased to report that as of today, there are no positive cases of COVID-19 among our residential population.
- Celebrating our Nurses and Teachers
Last week, we celebrated our sincere appreciation of our nurses and teachers during National Nurses Week and National Teacher Appreciation Week. These staff members have taken on so much more over these past 7+ weeks and have done so with incredible passion and professionalism. We are blessed to have such amazing people on the Marklund team!
Effective April 28, 2020
- COVID TEST STATUS
Effective today, we continue to have no COVID-19 cases.
- GOVERNOR EXTENDS STAY-AT-HOME ORDER
Governor JB Pritzker extended the stay-at-home order through Saturday, May 30. This order will go into effect on May 1. However, an Illinois court temporarily blocked the order, due to a lawsuit by Rep. Darren Bailey, which says the governor exceeded his authority and is violating residents’ civil rights. The Illinois Attorney General is working on behalf of the governor to have that ruling overturned. We anticipate the Governor’s order to be upheld.
- MASKS REQUIRED FOR ALL STAFF
As of May 1st, all employees will wear a mask when being tested by the nurse before starting work and whenever they will be closer than 6 feet to another employee or resident.
- ENFORCING SOCIAL DISTANCING ON SITE
Marklund will be putting up “Maximum Occupancy” signs outside of certain areas/rooms such as conference rooms, break rooms, bathrooms, eating areas, offices with multiple work stations, etc., to limit the number of staff who use these areas at any one time.
- FOLLOWING NEW IDPH GUIDELINES
We received and implemented new procedure guidelines from IDPH re:
Creating a return–to-work plan for any staff who would have a positive COVID test
Adding new symptom-related questions for daily staff and resident screenings to include assessment of: headache, chills, muscle pain, loss of taste and smell.
- THANK YOU!
Thank you to all who participated in our Virtual Run, Walk & Roll event last weekend! Also, it is very heartwarming to see how many volunteers, parents/guardians, and friends have dropped off home-made masks, food, gift cards and greeting cards for staff and residents. We are thankful for their care and generosity!
Effective April 21, 2020
- NO CASES THIS WEEK
Effective today, April 21, there are no residents or staff diagnosed with COVID-19 based on any testing. One resident at the Wasmond Center was hospitalized yesterday due to a different condition and was tested due to hospital protocol.
- COMMUNICATING ABOUT COVID-19
This past Sunday, April 19, Gov. Pritzker’s office released an official guidance regarding communication about COVID-19 cases in Long-Term Care facilities. This notice officially stated that facilities are required to keep residents, next of kin/guardians, and staff notified when a resident or staff member is diagnosed with COVID-19, without revealing personally identifying information except to the next of kin. The notifications must include verbal and written communications. The facility must also coordinate with local and state health departments. We are pleased to note that this has been Marklund’s practice since the pandemic began in Illinois, and have taken the additional step to extend the notification to the families/guardians of the roommates of the residents who had been tested. However, we only do that with the permission of the parent/guardian of the resident who has been diagnosed or is being tested, due to HIPPA regulations.
- VOLUNTEER WEEK
This week is National Volunteer Recognition Week. Marklund suspended volunteer visits on March 10, and we—residents and staff—truly miss seeing those who support Marklund and its residents through our Volunteer Program. We want to thank those who have reached out asking how they can help us during this time, and are grateful to the generosity and creativity of so many who have provided food, masks, letters, signs, donations and prayers. We hope to begin seeing them in the coming weeks.
Effective April 14, 2020
- WASMOND CENTER RESIDENTS TEST NEGATIVE
Great news! The three residents at the Marklund Wasmond Center (MWC) in Elgin tested negative for COVID-19, according to official lab results received today. They have been taken off isolation protocol.
- WELL STOCKED WITH PPEs
At this point, our supply of Personal Protective Equipment remains good, although we are continually going to be using it due to the temporary policy put in effect on April 2:
All Marklund nurses, PSPs, housekeepers, house parents, and other staff providing resident care or services in resident rooms are to be wearing a facemask at all times, using the guidelines described in the new Extended Use of Procedure or Surgical Mask policy. All other staff working in a residential facility will be issued reusable cloth masks to wear while in the facility. Staff will be responsible to wash/disinfect their masks each night before reusing them at their next shift. Staff or necessary non-employees who will be working in close contact with other employees/non-employees in non-residential facilities will be issued a cloth or a procedure mask based on the specific situation, as determined by the Administrator/Director of Nursing for that campus.
We are accepting homemade cloth masks. Please contact the administrators to set up drop-off arrangements.
- EVENT CHANGES
Based upon the latest guidance of Gov. Pritzker not to have large gatherings in the Spring or Summer, we have made changes to a couple of our upcoming fundraising events:
The Run, Walk & Roll-Bloomingdale set for April 26 has been modified as a VIRTUAL 5K/1 mile event still held on April 26. Visit www.marklund.org/series/5kbloomingdale for details.
The 38th Annual Marklund Golf Classic has moved from June 4 to Aug. 27. Stay tuned for details.
Effective April 2, 2020
- NEW RECOMMENDATIONS FOR WEARING FACEMASKS
On March 31, 2020, the IDPH (Illinois Department of Public Health) released “Interim Recommendations” for the wearing of facemasks at all times during work shifts by those working in group living facilities. Universal masking will reduce the risk of transmission from staff who may be carrying the COVID-19 virus but are asymptomatic (have no visible symptoms).
In order to optimize our current supply of facemasks, we will apply an extended use procedure, and all staff are going to be in-serviced on this beginning April 2.
Therefore, as of 4/2/2020 until further notice, all Marklund nurses, PSPs, housekeepers, house parents, and other staff providing resident services will wear a facemask at all times, using the guidelines described in the new Extended Use of Procedure or Surgical Mask policy.
Effective March 20, 2020
- GOVERNOR’S ‘STAY-AT-HOME ORDER’
As the latest step in the fight against the spread of the coronavirus, Illinois Gov. JB Pritzker issued a “Stay-at-Home Order” on Friday, March 20. The order will be effective at 5 p.m. Saturday, March 21 through April 7. In order to abide by this order, only those staff considered as “essential” will be allowed to go to work at the Marklund locations. At Marklund, “essential” staff includes those providing direct care to our residents: nurses, PSPs, TAAs, house parents, as well as laundry, dietary and housekeeping staff. In addition, Administrators and Senior Staff will continue to be on site on a rotating basis.
Be assured, during this “Stay-at-Home order,” everyone will be getting paid.
Effective March 17, 2020:
- NO ‘DAY PASSES’
In keeping with the latest guidance by IDPH and CDC, and in our continued efforts to mitigate the potential spread of COVID-19 to residents and staff, effective immediately, parents/guardians CANNOT take their loved ones out on a day pass. If they do, the resident cannot return until visiting restrictions have been lifted.
- VISITATION RESTRICTION EXTENDED
Out of an abundance of caution, we have extended the no visitor restriction through April 15, with the exception of essential visitors only (those for residents receiving hospice services, residents with dementia, or residents receiving documented psychosocial supports). This restriction follows guidelines of IDHS.
- CDS TEMPORARY CANCELLATION
In response to COVID–19, the Illinois Department of Human Services (IDHS) Division of Developmental Disabilities (DDD) is taking extra precautions to keep individuals with intellectual and developmental disabilities safe and providers supported during this time. Therefore, it is their decision that all Community Day Services (CDS) sites will be closed Tuesday, March 17 through April 15. This timeline may be adjusted by IDHS as the COVID-19 situation changes. During this time, a modified programming and activities plan will be put in place for all of our residents in their homes, utilizing social distancing and standard precautions. Community Clients who participate in the Marklund CDC programs will unfortunately not be able to visit Marklund sites during this time. Please reach out to administrators, nurse managers or Qs with questions or concerns.
- Marklund Day School Closure—through April 7
For media inquiries, contact Dawn Lassiter-Brueske, Director of Marketing and Communication, at 630-593-5467.
Markund media policies:
No client or staff member may be interviewed or photographed without permission of the Director of Marketing or a representative of the Marketing Department.
Due to respect for our clients and following HIPAA regulations, it is the policy of this organization not to publicize the last names of our clients or students. We therefore refer to them in all publications or media situations as their first name and last initial or simply by first name.
PLEASE NOTE: If you encounter anyone who is soliciting on behalf of Marklund, with the exception of persons selling subscriptions to the Daily Herald, please notify the authorities. Those selling subscriptions must be able to prove they are working for the Daily Herald and must only accept payment for the subscriptions not donations to Marklund. Marklund receives 50 cents for each subscription sold by those soliciting within the Daily Herald/Marklund partnership. Anyone wishing to make a donation to Marklund should do so through the website or mail.